Car Crash: What to Do After an Accident

Car crashes are sudden and stressful. A few calm, correct moves in the first minutes can protect your health, your rights, and your money. This guide gives short, practical steps you can follow right away and in the days after an accident.

Immediate steps at the scene

First, stop and switch on your hazard lights. Check everyone for injuries — prioritize breathing and heavy bleeding. Call emergency services right away if someone is hurt. If the scene is safe and your car can move, pull over to the side of the road to avoid further collisions.

Dial local emergency numbers for police and ambulance. If you can, take photos of the crash scene, vehicle damage from several angles, license plates, skid marks, traffic signs, and the surrounding area. These images become useful evidence later.

Exchange details with the other driver: name, phone, vehicle make and plate, insurance company and policy number. Ask for witness names and phones. Don’t admit fault or make blame statements — say only what happened plainly. A quick apology or “I’m sorry” can be read as admission in some cases, so avoid it.

After the crash: reports, insurance, and recovery

Get a police report. In many places you need an official report to file an insurance claim. Note the officer’s name and the report number. If the other driver flees, try to record their plate and take photos; report the hit-and-run to police immediately.

See a doctor even if you feel fine. Some injuries show up hours or days later. Keep records of all medical visits, prescriptions, and tests — they matter for health and for claims.

Contact your insurer as soon as possible and give them the facts and photos. Be honest and stick to what you know. Ask about the claims process, approved repair shops, and whether you’ll get a rental car. Keep copies of every message, bill, and receipt.

If the crash is serious or fault is disputed, consider legal advice. A lawyer can explain rights, help collect evidence, and advise on compensation for medical bills, lost wages, and pain and suffering.

Preventing future crashes matters. Drive defensively: keep distance, avoid speeding, don’t drive while tired or distracted, and maintain your vehicle. Use seat belts and child seats correctly. If you use public vehicles, watch for company safety records and regulator updates — recent local stories show regulators can step in after major incidents to improve safety.

Finally, look after yourself. A crash can be emotionally draining. Talk to family, friends, or a counselor if you feel shaken. Keep good records, follow medical advice, and follow up with police and your insurer until the case is closed. If you want local news or updates about transport safety and crash investigations, check our related stories on African EduNews Tree under the "car crash" tag.